AP
Adazie P
1 reviews | Active since Jan 2022
13 Jan 2022, 10:13
Worst customer service by Rain Internet service
I was on a 4Ģ unlimited service then u upgraded to 5G basic home and wow the worst decision I have ever made since we upgraded about a week and half till today we do not have internet I have contacted rain support services almost everyday since I received the router and yet we still have not received help I pay my monthly premium yet am without internet I requested to speak to a superior I was told he or she will call me back it's been three days nothing has happened am utterly disappointed at how I have been treated by this network provider and would not recommend it ro anyone.
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Replies (4)AP
Adazie P's updateReviewer Update
13 Jan 2022, 12:27The is no internet if there it's for a few seconds then we are back to no internet I have moved this router qeound more than I can count its almost outside by the window you keep saying on your side you see this you see that but I am telling you that I do not have internet coverage for almost two weeks and I qm using this 8nternet for my business too and now I have to make extra payments of data whereas I pay 479 monthly for something that's not working.can I be put back to my old 4G Sim and get this 5G collected have already sent a request but as usual rain never comes back to its clients
AP
Adazie P's update13 Jan 2022, 12:27
Reviewer Update
The is no internet if there it's for a few seconds then we are back to no internet I have moved this router qeound more than I can count its almost outside by the window you keep saying on your side you see this you see that but I am telling you that I do not have internet coverage for almost two weeks and I qm using this 8nternet for my business too and now I have to make extra payments of data whereas I pay 479 monthly for something that's not working.can I be put back to my old 4G Sim and get this 5G collected have already sent a request but as usual rain never comes back to its clients
AP
Adazie P's updateReviewer Update
13 Jan 2022, 15:38I did disconnect and connect and am still connected without internet flora is very distant to me please sort this out or fetch this router
AP
Adazie P's update13 Jan 2022, 15:38
Reviewer Update
I did disconnect and connect and am still connected without internet flora is very distant to me please sort this out or fetch this router
AP
Adazie P's updateReviewer Update
13 Jan 2022, 15:39I live in weltervreden Park flora centre is about 5km 9r 10km from me
AP
Adazie P's update13 Jan 2022, 15:39
Reviewer Update
I live in weltervreden Park flora centre is about 5km 9r 10km from me
AP
Adazie P's updateReviewer Update
13 Jan 2022, 17:06Please do as soon as possible am not willing to go through another day without internet connection this has been an issue since the 5th of January and today is the 13th I need this sorted ASAP
AP
Adazie P's update13 Jan 2022, 17:06
Reviewer Update
Please do as soon as possible am not willing to go through another day without internet connection this has been an issue since the 5th of January and today is the 13th I need this sorted ASAP