LN
Luleka N

1 reviews | Active since May 2020

09 Sept 2020, 02:41

Worst Customer service

Hello Peter, rain internet service provider had the worst customer service, when you need help they tell you to go online and contact support and those people only get back to after a week or even two weeks, I’m sitting now at 2am with no connection and I need to work I have n lo one to speak directly to because no one is available, the company has the worst customer service and we paying our money they need to be delt with

0
Replies (2)
Rain
Rain's reply09 Sept 2020, 09:35
Official
Hi Luleka N

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

LN
Luleka N's update09 Sept 2020, 09:55
Reviewer Update
I need someone to contact me ASAP I couldn’t work last night I need to speak to someone over the fone not on support emails