ON
Osmar N

1 reviews | Active since Sept 2022

08 Sept 2022, 11:28

Worst Customer Service and Network Provider

The worst worst worst Customer Experience I have ever recieved from the Rain I have never been this upset with any business.

I want you to come and get your pathetic router from my home.

Two whole weeks going on and on about the same query yet twice deliver two incorrect orders then calling in on my airtime and being put on hold for over 3p mins

You guys should just close down.

I DO NOT RECOMMEND RAIN TO ANYONE!!

Infact I rate them - 0!

0
Replies (3)
Rain
Rain's reply08 Sept 2022, 11:31
Official

Hi Osmar 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
ON
Osmar N's update08 Sept 2022, 15:48
Reviewer Update
You better get as soon as by next week Tuesday if not I will be away until Dec months and as even then I will not be staying in Cape Town for my Dec month so this little useless router better make sure its collected before next week tuesday between 16h00 and 17h00.

And you better make sure I am not billed from the 30 of August until now coz I did not use your service at all so you better make sure I am sent the correct Bill


ON
Osmar N's update08 Sept 2022, 16:29
Reviewer Update
Hey I have not used that 4G from the 30/08/2022 so I will not be billed from that last day of using WiFi

I am now telling you people get you thing next week Tuesday