RP
Rufus P
1 reviews | Active since May 2020
06 Aug 2024, 11:23
Worst customer service
After my previous review, I received a call from a manager at rain promising to resolve my issues. Despite this promise, I kept receiving sms' and emails pertaining to payment, AFTER cancelling in February 2024. Upon having a chat with their call centre today again, I learnt that NOTHING was done, and it will be cancelled today, again reminding me of payment... are these guys for real?? This is the WORST customer service and I will never refer them.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
06 Aug 2024, 11:49Hi Rufus,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Aug 2024, 11:49
Official
Hi Rufus,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
RP
Rufus P's updateReviewer Update
06 Aug 2024, 13:06Hi, I was involved in a motorcycle accident on 11 May, I do not have access to older messages.
I'm sure you will have records as I was even contacted twice for removal of the router.
I'm sure you will have records as I was even contacted twice for removal of the router.
RP
Rufus P's update06 Aug 2024, 13:06
Reviewer Update
Hi, I was involved in a motorcycle accident on 11 May, I do not have access to older messages.
I'm sure you will have records as I was even contacted twice for removal of the router.
I'm sure you will have records as I was even contacted twice for removal of the router.