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CC
Carissa C

1 reviews | Active since Jul 2024

06 Aug 2025, 10:33

Worst customer service

The thing about this company is they’re so eager to take on new customers and as soon as you become a customer and you try to get help they are no where to be found. I’ve been trying to get a new SIM card for the past 2 weeks. And i still don’t have a new one. The worst you you can do is become a customer to this customer . Save yourself the stress and time

0
Replies (3)
Rain
Rain's reply06 Aug 2025, 10:39
Official
Hi Carissa

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
CC
Carissa C's update07 Aug 2025, 13:17
Reviewer Update
More than 24 hours later and still no one has reached out. Do you guys even have people working in customer care? Because it’s appalling the way you treat existing customers.
Rain
Rain's reply08 Sept 2025, 16:06
Official
Hi Carissa 

We are glad we could assist 

Regards 
Rain