CV
Charl V

1 reviews | Active since Jul 2010

11 Oct 2020, 16:11

Worst customer service!!!

Worst customer support experienced in a very long time. They don’t answer any questions regarding billing issues or apologise for the bad experience with their connectivity. And til date, I haven’t received a single apology for their poor service. So much for caring about their clients. Connectivity is a joke in Fourways. I have moved to fibre and happy to spend the extra amount.

0
Replies (1)
Rain
Rain's reply12 Oct 2020, 09:09
Official
Hi Charl

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline