WORST CUSTOMER EXPERIENCE AND BAD SERVICE

I am paying R699, no internet connection for over a week. I logged a call on 13th July and till 16th July they are still investigating . I asked to be channeled to the complaints department, and they said they don’t have this department. I asked to speak to the Supervisor, she said the agent that she can’t speak to me I must be patient, her name is Ofentse Kgaladi.

It is really disappointing that we have company that don’t have complaints department, what it tells me they don’t care about their customers.

RAIN! If you can’t run business get out of business and stop exploiting customers. Bad service!!!