SM
SAMKE M
1 reviews | Active since Aug 2015
20 Feb 2024, 15:22
worst company to deal with!
i have no network since sat 16 Feb and have called them every day. no feedback but 100 ref numbers. call centre agents are clue less and refuse to put me thru to the manager. worst company to deal with!
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
20 Feb 2024, 15:36Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply20 Feb 2024, 15:36
Official
Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
SM
SAMKE M's updateReviewer Update
20 Feb 2024, 15:39I don’t want your standard reply but resolution
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SAMKE M's update20 Feb 2024, 15:39
Reviewer Update
I don’t want your standard reply but resolution
SM
SAMKE M's updateReviewer Update
20 Feb 2024, 16:32I am home now, you can call
SM
SAMKE M's update20 Feb 2024, 16:32
Reviewer Update
I am home now, you can call
SM
SAMKE M's updateReviewer Update
20 Feb 2024, 17:12Call was scheduled for 16:30, never happened , now 17:15🤷🏽♀️
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SAMKE M's update20 Feb 2024, 17:12
Reviewer Update
Call was scheduled for 16:30, never happened , now 17:15🤷🏽♀️
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SAMKE M's updateReviewer Update
12 Apr 2024, 19:04Hi, when do i get mycredit for the days i never had a tower.
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SAMKE M's update12 Apr 2024, 19:04
Reviewer Update
Hi, when do i get mycredit for the days i never had a tower.
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SAMKE M's updateReviewer Update
13 Apr 2024, 13:57Please send me statement reflecting that credit as my credit card was charged full amount.
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SAMKE M's update13 Apr 2024, 13:57
Reviewer Update
Please send me statement reflecting that credit as my credit card was charged full amount.
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SAMKE M's updateReviewer Update
14 Apr 2024, 12:53How did you get to R53.00 refund when I had no tower for like 10 days? Please clarify!
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SAMKE M's update14 Apr 2024, 12:53
Reviewer Update
How did you get to R53.00 refund when I had no tower for like 10 days? Please clarify!
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SAMKE M's updateReviewer Update
14 Apr 2024, 19:55Please refer to date I reported the problem to date it was resolved , that is more than 3 days. I am not happy with this decision!
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SAMKE M's update14 Apr 2024, 19:55
Reviewer Update
Please refer to date I reported the problem to date it was resolved , that is more than 3 days. I am not happy with this decision!
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SAMKE M's updateReviewer Update
15 Apr 2024, 13:18That is day light *******! Please escalate to management that I need more than that, R175 to be exact. I don’t mind going public with this *******.
SM
SAMKE M's update15 Apr 2024, 13:18
Reviewer Update
That is day light *******! Please escalate to management that I need more than that, R175 to be exact. I don’t mind going public with this *******.