WORST COMPANY EVER!!!!!!

IF I COULD GIVE 0 STARS I WOULD. I CANCELLED MY WIFI WITH MORE THAT 1 MONTH IN ADVANCE OF NOTIFYING THEM. I EVEN RECEIVED EMAILS THAT MY RAIN IS CANCELLED AND THE ROUTER HAS BEEN PICKED UP. ON THE 1ST OF MAY THEY DEDUCTED MONEY FROM MY ACCOUNT. EVERYTIME I PHONE THEY SAY I NEVER CANCELLED. AFTER NUMEROUS CALLS THEY SAID MY MONEY WILL BE PAID BACK WITHIN 7-10 BUSINESS DAYS. 10 BUSINESS DAYS HAS PASSED AND I HAVE NOT RECEIVED MY MONEY. WORST WORST BUSINESS EVER!!!! I DO NOT KNOW HOW THEY ARE STILL IN BUSINESS!!!!! PATHETIC COMPANY