TM
Tumi M

1 reviews | Active since Sept 2024

25 Sept 2024, 13:57

Worst Company and Service

For four months in a row I have changed my payment date from the 25th to the 1st of the month- however Rain continues to change back the date to the 25th without my consent. Each time, I pay and change it back. They assure me its on the 1st and yet again they bill me on the 25th. This is the worst sort of company any person could be dealing with, their connectivity is slow and intermittent even though I'm paying for 100mbps. They are either dishonest or completely ***********. Whatever you do, don't choose Rain.

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Replies (1)
Rain
Rain's reply25 Sept 2024, 14:07
Official
Hi Tumi,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the payment date and billing matter, and we will be in contact soon.

Regards,
rain.