Worst company

Item: Rain
Rating: 1
Author: Debbie P

Worst company ever. Stay far far away. I cancelled rain in April after waiting over two weeks for activation and despite numerous calls and broken promises. They confirmed it was cancelled. In August they started billing me. When the bank contacts them they say I have active services. When I contact them they confirm I have no active services. I have escalated this numerous times. I am desperate. Do I open a case of theft?

Helpful (0)

Replies (3)

Rain's replyOfficial

04 Oct 2025, 16:22

Hi Debbie

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.

Rain's reply04 Oct 2025, 16:22

Official

Hi Debbie

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.

Debbie P's updateReviewer Update

04 Oct 2025, 17:18

Hi. It was the 29th April. I hand delivered the router to you. Reference number is ***4 confirming account is closed. These are all details you have asked for multiple times. I keep giving the same information with no result

Debbie P's update04 Oct 2025, 17:18

Reviewer Update

Debbie P's updateReviewer Update

04 Oct 2025, 20:50

That is not my account.

Debbie P's update04 Oct 2025, 20:50

Reviewer Update

That is not my account.