LD
Lady D

1 reviews | Active since Mar 2021

10 Mar 2021, 06:45

WORST AND ********* SERVICES

after a horrific ordeal my sister had with this network I wonder if people know how cruel n careless the agents are, Arnold promised my sis he will call back never did he had the guts to tell her shes screaming to his ears while she was busy explaining the frustration, wayne also told her there is nothing he can do to assist with the ordeal she had no network even today shes still not connected, mind u they took the money, liers they promise heaven n eaerh n never deliver 10 days no network, Mosa also rep**** to her post on hello peter and boom day 3 no call, my sister requested to speak to the manager they told her a manger not CEO cannot call her, by that time they not offering services, she has trails of emails and DM she sent even pictures to show no network they always say we attending to the matter day 10 still same issues. their agents are not helping the situation they have the guts to say STOP SCREAMING AND THERE IS NOTHING I CAN DO, they told her to wait 72 hrs and that lapsed still no service not network,even an apology email nor call to show remorse all they do is pop mails asking for POP imagine such ruthless services

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Replies (2)
Rain
Rain's reply10 Mar 2021, 09:00
Official
Good morning Lady D

I would like to apologize for the misunderstanding, I see that your sister was called by one of our agents this morning at 05:38 am just before you posted this review. For further assistance please respond on your open ticket.

Kind Regards 
Mosa 
LD
Lady D's update10 Mar 2021, 10:28
Reviewer Update
NO once called her all they do is update they called her and no calls done, as we speak shes awaiting a call no records from ur call center