pG
philasande G
1 reviews | Active since Aug 2013
15 Jul 2021, 13:39
Worst and annoying service
Good day, I've been having a problem with my 5G network (supposed to be 5G), of which is results of your team sending me a wrong simcard. I've been using and billed for a service that I'm not getting since 1st of June. I've been getting wrong simcards interlinked to 4G network. This is totally unfair and unacceptable. Till today my problem has not been solved, they keep sending wrong simcards and doing simswaps nonstop. I can't be billed for service I never received. Now they telling they deliver another simcard today, after they promised yesterday. They've been sending me wrong simcards, three times.
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Replies (2)pG
philasande G's updateReviewer Update
15 Jul 2021, 14:23NHLBK6 36416, but they said they will send me another simcard today, of which they just called and told me their drivers are out, so they will deliver tomorrow. I don't know what to believe anymore, and I can't be billed for a service I never received from the 1st of June.
pG
philasande G's update15 Jul 2021, 14:23
Reviewer Update
NHLBK6 36416, but they said they will send me another simcard today, of which they just called and told me their drivers are out, so they will deliver tomorrow. I don't know what to believe anymore, and I can't be billed for a service I never received from the 1st of June.
pG
philasande G's updateReviewer Update
16 Jul 2021, 10:18Good day, I received another simcard (NLT6B4 01024) again this morning around 08:18. The simcard has not been activated, and nothing has been communicated to me about the billing process concerning this whole issue.
Can you please urgently resolve this matter.
Can you please urgently resolve this matter.
pG
philasande G's update16 Jul 2021, 10:18
Reviewer Update
Good day, I received another simcard (NLT6B4 01024) again this morning around 08:18. The simcard has not been activated, and nothing has been communicated to me about the billing process concerning this whole issue.
Can you please urgently resolve this matter.
Can you please urgently resolve this matter.