Worst aftersales service ever

The worst experience ever! You pay your month ahead and then you have no internet "connected without internet". Log a "ticket" aka complaint...they will get in touch within 24hrs "hang in there". I have logged two complains in the last 72hrs and i am still hanging in there. There is ABSOLUTELY NO AFTER SERVICE. You cant phone them just email. So no way of getting your money back. You cant cancel either cause they just keep deducting money every month so then you stuck. I WILL NOT RECOMMEND TO ANYBODAY AND DEFINITELY ADVISE AGAINST RAIN!!! USELESS SERVICE PROVIDER