1 reviews | Active since Dec 2019
Worse than government *******
Ticket no. ***. You people are like those that stole the R500 billion. My January bill was R236 as I am suing the 19 hours package. My phone then went for repairs, so I haven't been using my simcard from the 1st of February till the 18th. On the 19th, my phone came back and I started to use my simcard again. Now yesterday the 20th, I streamed about three 28mins episodes on DStv app from 18:00pm till 18:45pm. I always check my Rain app so I don't go above my limit, by streaming for 45mins, you people are charging me more than R250!! How the fudge is that possible? I abused that simcard in Jan yet only paid R236, I streamed for 45mins during peak and now I owe R270? I'm super annoyed and I'm planning on cancelling my simcard. I should have read the reviews before purchasing from you guys. All I know for certain?, is that my billing is incorrect!! With a 1gig data from Cell C, I can stream about 5 28mins episodes and still have some data left!! How can I have reached my R250 5gig limit from rain within 45mins? I WANT THAT ERROR FIXED!
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
