1 reviews | Active since Aug 2011
worse services ever
THIS IS MY SECOND COMPLAINT ON HELLO PETER, NO ONE GOT BACK TO ME .
1ST complaint
if I don't follow up no one will call me
I have two contracts with Rain , I pay R1088 EACH MONTH However in April they deducted my account twice R1088 and R554 I called for the extra amount to be refunded and also send my bank statement as prove , I am still waiting for a reply.
Secondly complaint
My sim NN42J9 was not working from Mid April 2024, to date, I called in and the lady who assisted me explained that end of April they will only bill me for the days I used rain. However, to my surprised I was billed the full amount for April. I called in again today The Manager said she will call me back at 1 o'clock and I am still waiting for a call back.
Thank you for taking our call, as per our conversation all credits have been duly passed onto your account and cancellation has been scheduled for the end of May and our courier will be in touch to schedule a convenient date and time for the collection. Similarly, one of our technicians will also be in touch to schedule the visit to assist with the connection of your legacy service.
Regards,
rain.
Thank you for taking our call, as per our conversation all credits have been duly passed onto your account and cancellation has been scheduled for the end of May and our courier will be in touch to schedule a convenient date and time for the collection. Similarly, one of our technicians will also be in touch to schedule the visit to assist with the connection of your legacy service.
Regards,
rain.