FM
Fiso M
1 reviews | Active since Nov 2025
22 Nov 2025, 14:04
Worse services
Worst service I keep receiving, I've always ben paying my subscription service on the 25th. I don't knowsh changed my payment date to the 20th, when I login it shows that my subscription account is up to date but no internet connection. Can even work
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
22 Nov 2025, 14:10Hi Fiso M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Nov 2025, 14:10
Official
Hi Fiso M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
FM
Fiso M's updateReviewer Update
24 Nov 2025, 08:13But why would I change payment date to the 20th after having made payment on the 25th for the past months for the subscription account. What is frustrating is that when I called in I was told that it will be fixed back to the 25th and I'll have internet connection but I was without internet the whole weekend. Today is Monday and I'm working from home without internet connection.
I've always paid my subscription account on the 25th, one other thing is being told different stories by your agents. One says submitting account is up to date as it was appearing, one says internet cut off because of my promise to pay, other one says my 5G connection shows online and I should reboot. This is such a huge inconvenience because even if I make a plan to pay the subscription account, don't know how I'll still be cut off again on the 20th of December
I've always paid my subscription account on the 25th, one other thing is being told different stories by your agents. One says submitting account is up to date as it was appearing, one says internet cut off because of my promise to pay, other one says my 5G connection shows online and I should reboot. This is such a huge inconvenience because even if I make a plan to pay the subscription account, don't know how I'll still be cut off again on the 20th of December
FM
Fiso M's update24 Nov 2025, 08:13
Reviewer Update
But why would I change payment date to the 20th after having made payment on the 25th for the past months for the subscription account. What is frustrating is that when I called in I was told that it will be fixed back to the 25th and I'll have internet connection but I was without internet the whole weekend. Today is Monday and I'm working from home without internet connection.
I've always paid my subscription account on the 25th, one other thing is being told different stories by your agents. One says submitting account is up to date as it was appearing, one says internet cut off because of my promise to pay, other one says my 5G connection shows online and I should reboot. This is such a huge inconvenience because even if I make a plan to pay the subscription account, don't know how I'll still be cut off again on the 20th of December
I've always paid my subscription account on the 25th, one other thing is being told different stories by your agents. One says submitting account is up to date as it was appearing, one says internet cut off because of my promise to pay, other one says my 5G connection shows online and I should reboot. This is such a huge inconvenience because even if I make a plan to pay the subscription account, don't know how I'll still be cut off again on the 20th of December