MC
Michelle C
1 reviews | Active since Apr 2024
17 Apr 2024, 00:30
Worse service provider ever
I signed up for a month to month contract with rain. After a few months they sent me 2 sim cards to use with 2 additional devices. Sims did not work after calling Rain and Constantly getting cut off, I canceled with Rain, the very next day I get a call to apologize and told this been taken up with a supervisor and should be resolved. Never heard from them again. Eventually my credit card expired and after various emails to them asking why they still deducting after I canceled then last month some how they got my banking details and debit my account for over R3000 and I called and sent various emails to ask why if it has been canceled and no response from them.
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Replies (1)0
Replies (1)Rain's replyOfficial
17 Apr 2024, 08:24Hi Michelle C,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply17 Apr 2024, 08:24
Official
Hi Michelle C,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
