Worse service provider ever !!!!!

Item: Rain
Rating: 1
Author: Kareemah N

The most f*cked up service provider paying almost R500 a month for nothing never internet always down when i'm supposed to work from home always no service and no internet then try calling their support centre all the agents get as far as taking my ID number then drop the call!!! The worst service ever , just a warning do not even think of going the rain route a waste of time and money !!! half the time you have no reception or no network !!! very frustrating and can't call them for **** !!!!

Helpful (0)

Replies (3)

Rain's replyOfficial

31 Oct 2020, 07:38

Hi Kareemah L

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply31 Oct 2020, 07:38

Official

Kareemah N's updateReviewer Update

03 Nov 2020, 11:34

This is rediculous nobody has got back to me I have no internet do a speed test and it is pathetic!!!!!! And I have to work from home like this can't even get hold of anyone when you call support

Kareemah N's update03 Nov 2020, 11:34

Reviewer Update

This is rediculous nobody has got back to me I have no internet do a speed test and it is pathetic!!!!!! And I have to work from home like this can't even get hold of anyone when you call support

Kareemah N's updateReviewer Update

07 Nov 2020, 13:35

Still no response !!!!! Still no calls

Kareemah N's update07 Nov 2020, 13:35

Reviewer Update

Still no response !!!!! Still no calls