BK
Buhle K

1 reviews | Active since Mar 2016

16 Jan 2023, 22:22

Worse service provider ever.

So I paid R338. 03 on the 0th December but my simcard was never activated even after uploading my ID and Proof of Residence. I made several calls to get no assistance but to just get call center agent to tell me that, I make her wanna twerk, because I'm causing work for her and listening to them talking about unnecessary things. I've asked for my money back and yet still I have no one assisting me. You don't wanna activate my Sim and you don't wanna give me my money. I don't want your services any more I have a service provider that knows what TCF is a service provider that adhere's to the FSCA rules. Only Asali is useful in that call center. Even Michelle a team leader is fully ***********.

0
Replies (2)
Rain
Rain's reply17 Jan 2023, 08:39
Official

Hi Buhle 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
BK
Buhle K's update22 Jan 2023, 19:46
Reviewer Update
Good day
I do not want to Rica anymore, I'm OK with your services I'm enough.
Please refund my money as requested 3 weeks back.

Thank you I hope you will do as requested.