KHk
Kyle Hugo kyle.hugo

1 reviews | Active since Jul 2023

25 Jul 2023, 21:17

Worse Service Ever

This is the ****ing worst wifi I ever ****ing had. It never works whenever you try to ****ing connect. Whole day every ****ing day it says connected without internet and it never works. Ever since I got this **** it never worked properly. Not one ****ing day . I want my money back for all the issues this **** has brought me and my family. It's a ****ing waste of money and I'll never sign up or use this **** again. I WANT A REFUND. I've called up a number of times about the same ****ing problem that never gets fixed and none of your call agents are any help they tell me the same lies whenever I call in. Everything they tell me to do to fix it never works and this is just pathetic. Your service a ****ing joke. I want to cancel my services with you guys and best believe I'm never using this **** again. I've had to buy my own data just to do about anything on my devices and I'm paying for this **** which is not fair. You charged me full price for a service which isn't even working more than half of the time. ILL SAY IT AGAIN I WANT A ****ING REFUND BECAUSE IM PAYING FOR A SERVICE WHICH I NEVER PROPERLY RECEIVED .

0
Replies (2)
Rain
Rain's reply26 Jul 2023, 08:11
Official
 
Hi Kyle H. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 

Rain
 

KHk
Kyle Hugo kyle.hugo's update27 Jul 2023, 22:35
Reviewer Update
I gave you a time to ****ing call me back but you didn't I even waited till the next 2 days just waiting for you guys to get into contact but you didn't what the ****. I want a manager to call me back or I'm GOING TO TAKE LEGAL ACTION AGAINST RAIN. I'm sick of this **** . I WANT A ****ING REFUND BECAUSE YOUR ****TY SERVICE NEVER ****ING WORKS