DK
Darren K
1 reviews | Active since Aug 2025
01 Aug 2025, 07:18
Worse service ever
The worse service provider ever. Payment on my account has been made but retailer accidentally used 1 incorrect digit on the reference. Proof of payment gets sent through on a daily basis and still this useless provider cannot fix it on their end, instead you get calls every single day for outstanding payment. My money is in their account and I have no service. Rain is useless beyond
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
01 Aug 2025, 08:39Hi Darren,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Aug 2025, 08:39
Official
Hi Darren,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
DK
Darren K's updateReviewer Update
01 Aug 2025, 09:38First email was sent 26 July at 16H20 pm
Then again 26 July at 15H50 pm
Another 28 July at 12H30 pm
Another 30 July at 10H19 am
No one has ever made contact with me aside from the agents calling for outstanding balance. Paid account but it’s been a week without service. You guys are just useless beyond
Then again 26 July at 15H50 pm
Another 28 July at 12H30 pm
Another 30 July at 10H19 am
No one has ever made contact with me aside from the agents calling for outstanding balance. Paid account but it’s been a week without service. You guys are just useless beyond
DK
Darren K's update01 Aug 2025, 09:38
Reviewer Update
First email was sent 26 July at 16H20 pm
Then again 26 July at 15H50 pm
Another 28 July at 12H30 pm
Another 30 July at 10H19 am
No one has ever made contact with me aside from the agents calling for outstanding balance. Paid account but it’s been a week without service. You guys are just useless beyond
Then again 26 July at 15H50 pm
Another 28 July at 12H30 pm
Another 30 July at 10H19 am
No one has ever made contact with me aside from the agents calling for outstanding balance. Paid account but it’s been a week without service. You guys are just useless beyond
DK
Darren K's updateReviewer Update
01 Aug 2025, 11:16The correct reference is ***
The incorrect reference used is attached on receipt ***
DK
Darren K's update01 Aug 2025, 11:16
Reviewer Update
The correct reference is ***
The incorrect reference used is attached on receipt ***
DK
Darren K's updateReviewer Update
01 Aug 2025, 14:23Sent through.
DK
Darren K's update01 Aug 2025, 14:23
Reviewer Update
Sent through.
DK
Darren K's updateReviewer Update
04 Aug 2025, 14:37Good day
Trust is well.
Still gives an error check account
Trust is well.
Still gives an error check account
DK
Darren K's update04 Aug 2025, 14:37
Reviewer Update
Good day
Trust is well.
Still gives an error check account
Trust is well.
Still gives an error check account