PP
Petsa P
1 reviews | Active since Jul 2020
02 Sept 2025, 15:36
WORSE SERVICE EVER
Since May 2025 complaining about network problem and they promised to send a technician which they didn't send and i stopped paying . MY HOME WIFI doesn't work at all when i miss their premiums , but they came back saying i owe them R2360 . While since the month of May complaining about their billing , and every time they telling me they are escalating the matter .
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
02 Sept 2025, 15:52Hi Petsa
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Sept 2025, 15:52
Official
Hi Petsa
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
PP
Petsa P's updateReviewer Update
02 Sept 2025, 16:54Lets rather cancel it and will make an arrangement of how i am going to pay the outstanding amount . If i didn't come to hello peter when was my issue going to be resolved ?
PP
Petsa P's update02 Sept 2025, 16:54
Reviewer Update
Lets rather cancel it and will make an arrangement of how i am going to pay the outstanding amount . If i didn't come to hello peter when was my issue going to be resolved ?
PP
Petsa P's updateReviewer Update
03 Sept 2025, 15:15Why must i pay R1178 while i complained about your network since the month of May 2025 . And I'm no longer working but was trying my best to keep you , but service is poor . One thing about rain is that when you don't make payment , u'll not receive home internet or any network related . How did i end up to R1178 while was not using any home or WIFI internet ?
PP
Petsa P's update03 Sept 2025, 15:15
Reviewer Update
Why must i pay R1178 while i complained about your network since the month of May 2025 . And I'm no longer working but was trying my best to keep you , but service is poor . One thing about rain is that when you don't make payment , u'll not receive home internet or any network related . How did i end up to R1178 while was not using any home or WIFI internet ?
PP
Petsa P's updateReviewer Update
03 Sept 2025, 15:36But as i say Rain if they don't receive payment you wont be able to use their service , it get cut off .Reduce my monthly service and activate my service . Or tell me how much i must pay in order to get service .
PP
Petsa P's update03 Sept 2025, 15:36
Reviewer Update
But as i say Rain if they don't receive payment you wont be able to use their service , it get cut off .Reduce my monthly service and activate my service . Or tell me how much i must pay in order to get service .
PP
Petsa P's updateReviewer Update
03 Sept 2025, 15:37Or give me an active offer that will be suitable for both of us .
PP
Petsa P's update03 Sept 2025, 15:37
Reviewer Update
Or give me an active offer that will be suitable for both of us .
PP
Petsa P's updateReviewer Update
03 Sept 2025, 17:14So after are you going to reduce my service ?
PP
Petsa P's update03 Sept 2025, 17:14
Reviewer Update
So after are you going to reduce my service ?
PP
Petsa P's updateReviewer Update
10 Sept 2025, 16:03What about disconnecting the 2 sim cards
PP
Petsa P's update10 Sept 2025, 16:03
Reviewer Update
What about disconnecting the 2 sim cards
PP
Petsa P's updateReviewer Update
10 Sept 2025, 16:04will it reduce my monthly service?
PP
Petsa P's update10 Sept 2025, 16:04
Reviewer Update
will it reduce my monthly service?