ZB
Zelda B
1 reviews | Active since Apr 2024
08 Jan 2025, 22:38
Worse January No Network 🤬🤬🤬🤬🤬
It was OK but this month for 5 days I had no network and I do online work I phoned everyday and all the agents saying is the towers are down how can it take 5 days to fix the towers it unprofessional and worse service and yet they say an agent will call back till today there not one phone call from them to verify if I have internet. Please I am a paying customer and I want services I pay for. I need an update ASAP. Please give me discount as well as if there are no Network there no pay for me. I have lost R250 a day R1250. Wth
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Replies (2)
Rain's replyOfficial
09 Jan 2025, 07:35Hey Zelda B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply09 Jan 2025, 07:35
Official
Hey Zelda B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
ZB
Zelda B's updateReviewer Update
09 Jan 2025, 08:14I phoned from last week Friday every day till now the technician had since Monday to repair it but failed to repair it. I inbox rain on Instagram and fb messenger and was ignored. Today the sun is out and I hope a technician will fix the towers today
ZB
Zelda B's update09 Jan 2025, 08:14
Reviewer Update
I phoned from last week Friday every day till now the technician had since Monday to repair it but failed to repair it. I inbox rain on Instagram and fb messenger and was ignored. Today the sun is out and I hope a technician will fix the towers today