TS
Thulani S

1 reviews | Active since Nov 2021

01 Nov 2026, 10:24

Worse experience of my life

I collect my device Saturday morning, when I got home later that evening I connected my device and network was terrible. Sunday morning I did a speed test and out of the 30Mbps am paying for the device is giving me 0.89Mbps.

The support team that called me couldn't assist and they said they will call me back in 15min and that was the last I heard from them.

Worse customer service I have ever received

0
Replies (1)
Rain
Rain's reply01 Nov 2026, 10:28
Official

Hi Thulani,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your query and will be in touch with you to assist further.

Thank you.

rain.