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Natalie
1 reviews | Active since May 2024
09 Sept 2024, 13:22
Worse experience ever
Worst ever. They deduct more than your usual debit order premiums and when you contact them the call center people can't even resolve your query make you hold on for almost an hour and still not resolving your query. Waste of time and waste of money Definitely canceling my subscription.
Poor service!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
09 Sept 2024, 14:52Hi Natalie,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply09 Sept 2024, 14:52
Official
Hi Natalie,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
09 Sept 2024, 14:55Hi Natalie,
Thank you for taking our call. Should you require any further assistance, please feel free to reach out.
Thank you,
rain
Thank you for taking our call. Should you require any further assistance, please feel free to reach out.
Thank you,
rain
Rain's reply09 Sept 2024, 14:55
Official
Hi Natalie,
Thank you for taking our call. Should you require any further assistance, please feel free to reach out.
Thank you,
rain
Thank you for taking our call. Should you require any further assistance, please feel free to reach out.
Thank you,
rain
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Natalie's updateReviewer Update
09 Sept 2024, 15:58My query has not been resolved I'm not atified even after your call. Please do not contact me again!
Really just not happy with this service has been with Rain for many years bur will definitely move away from them! Will find better service elsewhere.
Really just not happy with this service has been with Rain for many years bur will definitely move away from them! Will find better service elsewhere.
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Natalie's update09 Sept 2024, 15:58
Reviewer Update
My query has not been resolved I'm not atified even after your call. Please do not contact me again!
Really just not happy with this service has been with Rain for many years bur will definitely move away from them! Will find better service elsewhere.
Really just not happy with this service has been with Rain for many years bur will definitely move away from them! Will find better service elsewhere.