CA
Carol A
1 reviews | Active since Oct 2024
06 May 2025, 20:33
Worse customer service for long standing customer.
I give up..... 4 months still no help with billing. Consultance don't understand or drop Calls. Complain on social media they just ignore you. This is the end of me ..... Thank you for the worse customer service ever. I'm truly disgusted.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
06 May 2025, 20:53Hi Carol
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
Rain's reply06 May 2025, 20:53
Official
Hi Carol
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
CA
Carol A's updateReviewer Update
09 May 2025, 10:17Morning how long will escalation take as still waiting for them to contact me.
CA
Carol A's update09 May 2025, 10:17
Reviewer Update
Morning how long will escalation take as still waiting for them to contact me.
CA
Carol A's updateReviewer Update
15 May 2025, 07:18Morning how long does it take to get feedback. It's been almost 5 months now. This is pathetic RAIN CUSTOMER SERVICE.
CA
Carol A's update15 May 2025, 07:18
Reviewer Update
Morning how long does it take to get feedback. It's been almost 5 months now. This is pathetic RAIN CUSTOMER SERVICE.
CA
Carol A's updateReviewer Update
15 May 2025, 08:50Just got a E-mail from Rain We're here to help you. Ref nb ***3. This complainthas nothing to do with debit order dates it's about the areas amount. When will you guys get someone to sort it out. We're here to help is more like we don't care about customers.
CA
Carol A's update15 May 2025, 08:50
Reviewer Update
Just got a E-mail from Rain We're here to help you. Ref nb ***3. This complainthas nothing to do with debit order dates it's about the areas amount. When will you guys get someone to sort it out. We're here to help is more like we don't care about customers.