CP
Candice P

1 reviews | Active since Aug 2025

29 Aug 2025, 06:36

Worse Customer Service ever

Worse service ever. I canceled my subscription within weeks of getting the router, which was in April till date August they are trying to deduct money from my account, putting bank fees at high. Theyve been escalating my case to the retention team and nothing happens. Will not recommend to anyone.

0
Replies (1)
Rain
Rain's reply29 Aug 2025, 08:07
Official
Hi Candice

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.