ZK
Zanele K
1 reviews | Active since Jun 2025
10 Jun 2025, 11:59
Worse customer service
I ordered a router on the 30th of May and I immediately cancelled my order same day because I heard bad reviews about this wifi. I spent probably R400 of airtime just to call them and find out how far is my refund. Every agent is giving me a run around. Their service sucks. I want my refund.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
10 Jun 2025, 12:19Hi Zanele K,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Jun 2025, 12:19
Official
Hi Zanele K,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
ZK
Zanele K's updateReviewer Update
17 Jun 2025, 10:53I do not want apologies I want my money back. How far is my refund!?
ZK
Zanele K's update17 Jun 2025, 10:53
Reviewer Update
I do not want apologies I want my money back. How far is my refund!?
ZK
Zanele K's updateReviewer Update
17 Jun 2025, 11:15I’ve heard that since the week before last week. This is tiring to say the least.
ZK
Zanele K's update17 Jun 2025, 11:15
Reviewer Update
I’ve heard that since the week before last week. This is tiring to say the least.
ZK
Zanele K's updateReviewer Update
20 Jun 2025, 18:48Can you check the status of my refund, it’s almost a month now!
ZK
Zanele K's update20 Jun 2025, 18:48
Reviewer Update
Can you check the status of my refund, it’s almost a month now!
ZK
Zanele K's updateReviewer Update
25 Jun 2025, 15:36How far is my refund? Can you send proof to my active email ***
Can’t believe it’s going to be a month now since I requested a damn refund. Your service is pathetic to say the least
Can’t believe it’s going to be a month now since I requested a damn refund. Your service is pathetic to say the least
ZK
Zanele K's update25 Jun 2025, 15:36
Reviewer Update
How far is my refund? Can you send proof to my active email ***
Can’t believe it’s going to be a month now since I requested a damn refund. Your service is pathetic to say the least
Can’t believe it’s going to be a month now since I requested a damn refund. Your service is pathetic to say the least