Worse and poor network and service

Item: Rain
Rating: 1
Author: Mpho M

Worse and Poor network, I reported the poor network to the Rain call centre and still waiting for the network consultant to make contact. It is over 2 weeks. Download speed is 0.21 and upload speed is 0.13.

Helpful (0)

Replies (3)

Rain's replyOfficial

08 Sept 2024, 20:07

Hi Mpho M,

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Rain's reply08 Sept 2024, 20:07

Official

Hi Mpho M,

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Mpho M's updateReviewer Update

09 Sept 2024, 19:48

Still the same - Worse and poor network. I have rebooted the device more than 20 times today. Download speed 0.30 Upload speed 1.44

Mpho M's update09 Sept 2024, 19:48

Reviewer Update

Still the same - Worse and poor network. I have rebooted the device more than 20 times today. Download speed 0.30 Upload speed 1.44

Mpho M's updateReviewer Update

10 Sept 2024, 07:47

Good morning, you can call at 9am

Mpho M's update10 Sept 2024, 07:47

Reviewer Update

Good morning, you can call at 9am