SE
Shaun E

1 reviews | Active since Jun 2016

01 Oct 2020, 12:32

Word Internet SP in SA

The worst internet experience, customer service and network provider EVER!

Dont waste your time ever trying them out, 1 - There is no proper internet speeds 2 - There is no proper customer service 3 - There is no refunds when you cancel your sim card

I have requested a refund after i requested my sim card to be canceled, i could not even stream anything, it kept on buffering. I requested my refund and have not received anything to date

0
Replies (1)
Rain
Rain's reply01 Oct 2020, 15:11
Official
Hi Shaun E

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline