Winter Promo no Delivery yet, but the money has been deducted. Day 7 no delivery

From: rain Customer Support <***> Sent: 13 June 2021 03:15 PM : [EXTERNAL] *** | Web-Orders : ***

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Hi,

Your ticket #*** has been resolved.

Thanks for your patience,

rain (rain CeC)

13 Jun 2021, 15:15 SAST

Hi

Thank you for contacting rain.

We have checked you order number: ***. Order status pending delivery. Your order will be delivered in 3 to 5 working days.

Order No: ***. Please confirm when delivery will happen the order was done the 9th June