TL
Tebellol L
1 reviews | Active since Jan 2017
14 Dec 2025, 08:35
WIFI OFF AGAIN
For the 3rd time in as many months RAIN please switch my WIFI on. Every time I make a payment my wifi is turned off because it says I am in arrears which I am not because I'm currently on discounted rate which is coming to end this month. I just made a payment today, my last discounted subscription, and I don't have wifi anymore. HELP PLEASE!
Helpful (0)
Replies (10)0
Replies (10)
Rain's replyOfficial
14 Dec 2025, 08:55Hi Tebello
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Dec 2025, 08:55
Official
Hi Tebello
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TL
Tebellol L's updateReviewer Update
14 Dec 2025, 19:01I AM CURRENTLY ON A DISCOUNT SUBSCRIPTION FOR THREE MONTHS. THIS WILL BE THE LAST 40% DISCOUNT PAYMENT THEN IT'S BACK TO NORMAL SUBSCRIPTION NEXT MONTH. DO YOU NOT HAVE THIS INFORMATION ON YOUR SYSTEM. DO I NEED TO PROVIDE PROOF FOR YOU TO RECONNECT ME. PLEASE FORWARD ME YOUR EMAIL ADDRESS. YOUR INTERNAL COMMUNICATION LEAVES A LOT TO BE DESIRED.
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Tebellol L's update14 Dec 2025, 19:01
Reviewer Update
I AM CURRENTLY ON A DISCOUNT SUBSCRIPTION FOR THREE MONTHS. THIS WILL BE THE LAST 40% DISCOUNT PAYMENT THEN IT'S BACK TO NORMAL SUBSCRIPTION NEXT MONTH. DO YOU NOT HAVE THIS INFORMATION ON YOUR SYSTEM. DO I NEED TO PROVIDE PROOF FOR YOU TO RECONNECT ME. PLEASE FORWARD ME YOUR EMAIL ADDRESS. YOUR INTERNAL COMMUNICATION LEAVES A LOT TO BE DESIRED.
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Tebellol L's updateReviewer Update
14 Dec 2025, 19:03I'VE BEEN DEALING WITH THE SAME PROBLEM FOR THE LAST THREE MONTHS THIS IS INSANITY.
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Tebellol L's update14 Dec 2025, 19:03
Reviewer Update
I'VE BEEN DEALING WITH THE SAME PROBLEM FOR THE LAST THREE MONTHS THIS IS INSANITY.
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Tebellol L's updateReviewer Update
14 Dec 2025, 19:58Discount started in OCTOBER. FIRST PAYMENT WAS MADE IN OCTOBER. HAIBO WHAT IS THIS?
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Tebellol L's update14 Dec 2025, 19:58
Reviewer Update
Discount started in OCTOBER. FIRST PAYMENT WAS MADE IN OCTOBER. HAIBO WHAT IS THIS?
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Tebellol L's updateReviewer Update
14 Dec 2025, 20:00LULAMA FROM YOUR RETENTIONS MADE ME THE OFFER ON THE 23RD OF SEPTEMBER. LIKE I SAID I HAVE THE PROOF LET ME E
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Tebellol L's update14 Dec 2025, 20:00
Reviewer Update
LULAMA FROM YOUR RETENTIONS MADE ME THE OFFER ON THE 23RD OF SEPTEMBER. LIKE I SAID I HAVE THE PROOF LET ME E
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Tebellol L's updateReviewer Update
14 Dec 2025, 20:04GIVE ME YOUR EMAIL ADDRESS I'LL EMAIL PROOF.
***
THIS IS THE REFERENCE LULAMA PROVIDED ON THE EMAIL HE SENT AS CONFIRMATION OF OUR AGREEMENT MADE ON 23/09/2025. PAYMENTS STARTED IN OCTOBER
***
THIS IS THE REFERENCE LULAMA PROVIDED ON THE EMAIL HE SENT AS CONFIRMATION OF OUR AGREEMENT MADE ON 23/09/2025. PAYMENTS STARTED IN OCTOBER
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Tebellol L's update14 Dec 2025, 20:04
Reviewer Update
GIVE ME YOUR EMAIL ADDRESS I'LL EMAIL PROOF.
***
THIS IS THE REFERENCE LULAMA PROVIDED ON THE EMAIL HE SENT AS CONFIRMATION OF OUR AGREEMENT MADE ON 23/09/2025. PAYMENTS STARTED IN OCTOBER
***
THIS IS THE REFERENCE LULAMA PROVIDED ON THE EMAIL HE SENT AS CONFIRMATION OF OUR AGREEMENT MADE ON 23/09/2025. PAYMENTS STARTED IN OCTOBER
TL
Tebellol L's updateReviewer Update
14 Dec 2025, 20:07I FEEL YOU DON'T WANT TO RECONNECT ME. EARLIER YOU SAID ON YOUR SIDE THERE NO ISSUES WITH MY ACCOUNT NOW YOU SEEM TO BE TRYING YOUR HARDEST TO FIND AN EXCUSE NOT TO RECONNECT ME. IS IT MAYBE BECAUSE YOU HAVE NO DECISION MAKING POWER. IF SO, LETS PICK THIS UP TOMORROW WITH SOMEONE WHO CAN CALCULATE AND MAKE DECISIONS. THANKS
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Tebellol L's update14 Dec 2025, 20:07
Reviewer Update
I FEEL YOU DON'T WANT TO RECONNECT ME. EARLIER YOU SAID ON YOUR SIDE THERE NO ISSUES WITH MY ACCOUNT NOW YOU SEEM TO BE TRYING YOUR HARDEST TO FIND AN EXCUSE NOT TO RECONNECT ME. IS IT MAYBE BECAUSE YOU HAVE NO DECISION MAKING POWER. IF SO, LETS PICK THIS UP TOMORROW WITH SOMEONE WHO CAN CALCULATE AND MAKE DECISIONS. THANKS
TL
Tebellol L's updateReviewer Update
15 Dec 2025, 05:40Good morning, can someone please attend to my query.
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Tebellol L's update15 Dec 2025, 05:40
Reviewer Update
Good morning, can someone please attend to my query.
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Tebellol L's updateReviewer Update
15 Dec 2025, 09:27Good Morning. Can you please attend to my query
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Tebellol L's update15 Dec 2025, 09:27
Reviewer Update
Good Morning. Can you please attend to my query
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Tebellol L's updateReviewer Update
15 Dec 2025, 14:31Thank you Mari. I'm so grateful you called an fixed my issue. THANK YOU MARY
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Tebellol L's update15 Dec 2025, 14:31
Reviewer Update
Thank you Mari. I'm so grateful you called an fixed my issue. THANK YOU MARY