WIFI GETS SWITCHED OFF AT ANY TIME

MY WIFI IS ONCE AGAIN OFF !!!! AT THIS POINT REFUND MY PAYMENT BECAUSE THIS ACC WAS PAID AND PROOF OF PAYMENT WAS SENT 230803!!!! ALMOST A MONTH LATER YOU HAVE STILL NOT ALLOCATED THIS PAYMENT ARE YOU SERIOUS !!!! ?? WHAT HAS LINRAY DONE BECAUSE I SENT HIM THIS PROOF OF PAYMENT 230803!!!!!! EVERY WEEK MY WIFI GETS SWITCHED OFF FOR NON PAYMENT AND GETS SWITCHED BACK ON AFTER A COMPLAINT BUT THE ROOT CAUSE WHICH IS ALLOCATION OF PAYMENT DOES NOT GET FIXED