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Nomfuneko M

1 reviews | Active since Nov 2022

30 Nov 2023, 01:33

Wifi disconnected

I have been trying to call Rain with regards to my ZTE router that does not have a wifi signal , but no one is picking up the customer care line . My number that is linked with them is ***.yesterday I had to make an order for them to call ,and everything that I was told to do to reset the router did not work

0
Replies (4)
Rain
Rain's reply30 Nov 2023, 08:19
Official
Hi Nomfuneko M

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.
Rain
Rain's reply30 Nov 2023, 08:20
Official
Hi

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.
NM
Nomfuneko M's update30 Nov 2023, 14:49
Reviewer Update
I was busy with one of your agents , but the problem is not solved , this thing of reseting ,opening the slot at the bottom and take out the Sim for a few second is not working .and I asked what is the solution now as I have been without wifi for 3 days but I have paid, and he did not have any solution...my linked contact ***
NM
Nomfuneko M's update30 Nov 2023, 14:50
Reviewer Update
You can contact me as in the present