LM
Lesiba M
1 reviews | Active since Apr 2020
22 Nov 2024, 15:29
Wifi cuts for few minutes
At first, when I started using the Wi-Fi, it performed very well. However, around mid-year, it started losing connection for a few minutes before coming back. Whenever I call for support, the agent only performs basic troubleshooting like restarting the Wi-F which, frankly, even my 5-year-old could do.
For someone who works from home occasionally and relies on streaming, this is unacceptable, especially considering the amount I pay every month.
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Replies (1)0
Replies (1)Rain's replyOfficial
22 Nov 2024, 15:48Hey Lesiba M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
Rain's reply22 Nov 2024, 15:48
Official
Hey Lesiba M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
