Wifi

Item: Rain
Rating: 1
Author: Tsholofelo M

Rain only works better during the day,everyday after 4pm the speed is on 0.02mbps always rebooting.nomatter how many times you ask them to call or complain no one gets back to you to resolve your issue.

Helpful (0)

Replies (3)

Rain's replyOfficial

12 Aug 2024, 06:58

Hi Tsholofelo M

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply12 Aug 2024, 06:58

Official

Hi Tsholofelo M

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Tsholofelo M's updateReviewer Update

20 Aug 2024, 16:19

How do I attach screenshots here,please help so that I do that now cause ever since the call the speed has been on 0mbps without improving,it's past 4 now and speed is still on 0mbps

Tsholofelo M's update20 Aug 2024, 16:19

Reviewer Update

How do I attach screenshots here,please help so that I do that now cause ever since the call the speed has been on 0mbps without improving,it's past 4 now and speed is still on 0mbps

Rain's replyOfficial

21 Aug 2024, 17:17

Hi Tsholofelo,

Thank you for taking our call, thank you for assisting in setting the router's interface to 4G, please monitor the connection and five feedback.

Regards,
rain.

Rain's reply21 Aug 2024, 17:17

Official

Hi Tsholofelo,

Thank you for taking our call, thank you for assisting in setting the router's interface to 4G, please monitor the connection and five feedback.

Regards,
rain.