TR
Thato R

1 reviews | Active since Sept 2015

21 Jul 2024, 18:24

Why is the network dropping the whole day?

I'm experiencing a drop in the network the whole day. This is too much and it is the first time in 1 year that I am experiencing this nonsense of network dropping.

0
Replies (2)
Rain
Rain's reply21 Jul 2024, 18:32
Official
Hi Thato,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TR
Thato R's update22 Jul 2024, 10:39
Reviewer Update
Here is a concern I paying a 1000 Rand monthly and you guys failed to notify me that the tower that serves my device is down. Why didn't you communicate? Why is there no estimated time? Then month end you expect me to pay 1000 Rand?