1 reviews | Active since Nov 2021
Why is money still coming off of my account when I have cancelled with your service?
I am thankful that you gave me two payments of R499 as I had requested after having canceled the rain service, however, my bank statement shows that you took a further R99.80 on the first of July. What is this payment for? There has never been any mention of new fees being added to a canceled account. Please reimburse this money into my account. I have given and will continue to give you no permission to take any money from my account. There is a running fee statement of R1200 this makes no sense as I have paid you in full the service rendered while I was in the use of rain however once I canceled I canceled for good with no fees needing to be paid, the router was returned too. Again I don't have any running fees that need to be paid up, and you need to give me the R99.80, then close my name out of your database as I have canceled and am not your customer. Thank you.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
