Why do I have to pay for nothing!
I never complained about Rain from day one they have been great. But after I moved from area my Rain Internet has been well let's just say none. So I cancelled my services before end of last month they said I will have to pay one payment then will collect the device. Well been a month and no device has been taken from me. I got a call from them on Saturday and the person on the line told me they will collect the device this week and that I will not have to pay anything more But when I go on the app just now I can see that that it has been cancelled but I will have to pay again this month also. Why should I have to pay for a service I haven't used for more than a month??
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Replies (2)0
Replies (2)
Rain's replyOfficial
26 May 2022, 07:57Hi Jeffrey
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply26 May 2022, 07:57
Official
Hi Jeffrey
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
's updateReviewer Update
29 May 2022, 07:17Still nothing from Rain why must I fight like this why does no one care. I cannot be billed for this month also come and collect your Router and cancel my account.
's update29 May 2022, 07:17
Reviewer Update
Still nothing from Rain why must I fight like this why does no one care. I cannot be billed for this month also come and collect your Router and cancel my account.