SM
Stella M

1 reviews | Active since May 2016

02 Jan 2024, 12:28

Why can you not stick to what you say?

I specifically said you should only take the payment on 2 Jan. Today is 2 Jan which means you should only take the payment at midnight. But no, instead you send messages saying my internet will be limited if I don't pay! Sort yourselves out and quickly, otherwise I will simply cancel the account!

0
Replies (3)
Rain
Rain's reply02 Jan 2024, 12:50
Official
Hi Stella Maris, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.  
SM
Stella M's update02 Jan 2024, 13:34
Reviewer Update
STOP SENDING MESSAGES THAT I OWE YOU MONEY!!!!! YOU SAID YOU WOULD DEBIT ON THE 2ND. TODAY IS THE 2ND!!!!!!!
SM
Stella M's update02 Jan 2024, 13:35
Reviewer Update
YOU SENT AN EMAIL IN DECEMBER ASKING IF I WANTED THE DEBIT ORDER TO GO OFF ON 30 DECEMBER OR 2 JAN. I CHOSE 2 JAN!!!!!!!! SO WHY ARE YOU DEMANDING PAYMENT WHEN YOU SHOULD BE TAKING A DEBIT ORDER TONIGHT????