Why Am I billed for a Data plan that im not Using
Hi i had a price plan for a 4g wifi, then last month i chanhed it to 4g for a cellphone, whitch cost R299, but im neing Charged R479 for a plan that im no longer using, whats worse now they say i owe R900 ,,and it doesnt make sense thet are still continuing with a plan that i cancelled
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Rain's replyOfficial
01 Mar 2021, 09:51Good morning Sinoxolo.
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply01 Mar 2021, 09:51
Official
Good morning Sinoxolo.
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa