AT
Abri T

1 reviews | Active since Sept 2011

08 May 2021, 17:04

Who moved my tower?

Why Rain had positive and negative feedback on social media and internet forums till now we all know. Why many people rushed to ger there service we know. Since I join in Jun 2020 and happy and recommending them I know. Their implementation of a "proper" helpdesk and support service came as a surprise, but it was unavoidable. Although the solutions they offer to your for any problem remains "Optimize". I very much dought the technical skills of their Heldpesk. What I do not know is: "Who moved my tower..? In resent weeks I started to experience problems and after rectifying it once (latch me on my nearest tower, the next morning I was back on a tower 10km from me. I am running my business from home like many people lately do and Rain has become not reliable in fixing the problems. My thank you letter this morning to them, after I woke up at 03:00 - 05:00 to test, was for nothing. Here we go go, another week of unstable internet. I think it's time to consider someone else. So, my apologies to all those on Kameeldrift- East/Roodeplaat Whatsup/Facebook and Telegram groups for the recommendation I made to use Rain as an ISP.

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