WO
Wessel O

1 reviews | Active since May 2018

28 Jul 2025, 17:40

Where is RAIN?

I am trying to cancel my Rain wifi. It is impossiblee to to do so via the internet and I have locked a ticket and received an email that "one of our agent will get back to you soon", but nothing happened. My followup email went unansnwered!

0
Replies (2)
Rain
Rain's reply28 Jul 2025, 18:09
Official
Hi Wessel

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
WO
Wessel O's update28 Jul 2025, 18:17
Reviewer Update
A few minutes after my complaint, I receveid a call from an extremely friendly Tashlyn from Rain who assisted me immediately. We only wanted to cancel Rain as it didn't work with the alarm system. Make Tashlyn CEO of Rain.