HR
Honest R
1 reviews | Active since Jul 2010
11 Nov 2020, 22:20
When it Rains (poor connectivity and service), it pours.
0,3KBPS - 2MBPS Average Download Speed. This is what you can expect to receive from Rain since they have opened the floodgates and started selling their Unlimited R250.00 plan to any and everyone.
No explanation about what the cause is or when we can expect a solution.
Well, there you have it... If you feel you are getting value for your money, head right over to Clicks/Takealot and get yourself that SIM. Dissatisfaction - Guaranteed.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
12 Nov 2020, 10:50Hi Ray
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply12 Nov 2020, 10:50
Official
Hi Ray
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
HR
Honest R's updateReviewer Update
12 Nov 2020, 20:14Another cookie-cutter copy and paste reply. And the same goes for the generic uninformative e-mail response received from you.
Seems I will be in contact with ISPA and whatever other regulatory bodies I can dig up (P.S: I am very good at digging beneficial contacts up).
If you can't deliver what you promised to deliver, then keep refunding us. Or decrease your fees to match up with the quality of the products that you're supplying your paying customers with.
And for the love of all that's good in this world, be honest. People are much more likely to be understanding if you own your failures and do your best to rectify the situation. We don't need another Vodacom/Telkom/CellC/MTN, that's why we signed up with YOU.
Seems I will be in contact with ISPA and whatever other regulatory bodies I can dig up (P.S: I am very good at digging beneficial contacts up).
If you can't deliver what you promised to deliver, then keep refunding us. Or decrease your fees to match up with the quality of the products that you're supplying your paying customers with.
And for the love of all that's good in this world, be honest. People are much more likely to be understanding if you own your failures and do your best to rectify the situation. We don't need another Vodacom/Telkom/CellC/MTN, that's why we signed up with YOU.
HR
Honest R's update12 Nov 2020, 20:14
Reviewer Update
Another cookie-cutter copy and paste reply. And the same goes for the generic uninformative e-mail response received from you.
Seems I will be in contact with ISPA and whatever other regulatory bodies I can dig up (P.S: I am very good at digging beneficial contacts up).
If you can't deliver what you promised to deliver, then keep refunding us. Or decrease your fees to match up with the quality of the products that you're supplying your paying customers with.
And for the love of all that's good in this world, be honest. People are much more likely to be understanding if you own your failures and do your best to rectify the situation. We don't need another Vodacom/Telkom/CellC/MTN, that's why we signed up with YOU.
Seems I will be in contact with ISPA and whatever other regulatory bodies I can dig up (P.S: I am very good at digging beneficial contacts up).
If you can't deliver what you promised to deliver, then keep refunding us. Or decrease your fees to match up with the quality of the products that you're supplying your paying customers with.
And for the love of all that's good in this world, be honest. People are much more likely to be understanding if you own your failures and do your best to rectify the situation. We don't need another Vodacom/Telkom/CellC/MTN, that's why we signed up with YOU.