When it Rain's... it pours

Signed up for Rain in Oct 2021. I got little to no reception in the area I was staying so I decided the service was not for me. Little did I know that I was being billed on a monthly basis (I was under the impression this was a pay as you go type of arrangement).. My fault for not noticing that.

I eventually picked it up on my Apr 2022 bank statement that they billed me for April 2022 and that they've been billing me all along. I cancelled it immediately (25 April 2022) only for it to go off again in May 2022. I have just got off the phone with Rain and they had advised my account has been closed but they bill in arrears? Strange.. when I signed up I paid up front.

Be very wary of this crowd.

The company I work for has a lot of staff working from home and a lot of them use Rain as their ISP (I suggested they use them). They will be advised of my experience and I will forward names of other alternatives