When it rains, i have no rain

I am so disappointed in the service right now, every month the same thing. Jist before endo fo the month my signal disappears, then i need to make a plan for packages from other networks. The signal is terrible and atleast twice a week it is not accessible - even though the tower is 100m away from my u house. Now the 1st of the month down and can't even log a complaint, because the websote is down for maintenance. I have recommended in access of 30 people to Rain since ot started and sad to say that besides me only one other remains with them due to service like this.