When it “RAIN”, frustration poorers

It has been nine days since my first request for support but till today there my issue has not been resolved. We can conclude that the issue is on rain’s side because following guided steps send by their support staff DAYS after my initial email, the issue still persist. I have send them screen short and more emails but to no end. The network was working just fine prior to the 09th of July and just like that. The sad thing is their return time to respond and resolve matters. This ***gy banking on other networks is not working out for rain because I suspect the other network provider is prioritizing they clients. This is REALLY Getting to me...