1 reviews | Active since May 2017
When in Rains it Pause ‼️‼️‼️Thats RAIN
I’ve been a loyal customer of Rain Network for several years, but my recent experience has been extremely frustrating. On April 1st, I paid for my Rain Network service via EFT, but I couldn’t connect at all. Despite rebooting and restarting multiple times, nothing worked.
I contacted the call center, and they instructed me to remove and reinsert the SIM card, but this did not solve the issue. I’ve been without network service for an entire week, which has severely impacted my ability to work. I’ve had to drive elsewhere just to connect, which is not acceptable.
I am requesting a full refund for the service I paid for but did not receive. I have a reference number #***4 - , but no one has been able to resolve this issue. This situation has been a significant inconvenience, and I feel I should be compensated for the service I did not receive.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
The 4G does not work in any other device!!
One of your agents called me last night and mentioned I'll be called today in the morning. NO call received and this is another frustration.
As mentioned to her last night. Please credit me because I have incurred expenses that I didn't plan for. It would be great if someone CALLED ME TO DISCUSS THIS!
The 4G does not work in any other device!!
One of your agents called me last night and mentioned I'll be called today in the morning. NO call received and this is another frustration.
As mentioned to her last night. Please credit me because I have incurred expenses that I didn't plan for. It would be great if someone CALLED ME TO DISCUSS THIS!