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Asavela T

1 reviews | Active since Aug 2021

25 Feb 2025, 10:45

What the hell????

Why are you trying to debit my account when I cancelled in January and paid my last subscription in January month end??? What actual **** is wrong with you you people??? Y’all better stop that debit I’ve beereennnn contacting y’all to come pick up your goddam router but no response, now you try to debit me??? Don’t **** me off

0
Replies (4)
Rain
Rain's reply25 Feb 2025, 11:44
Official
Hi Asavela T

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AT
Asavela T's update25 Feb 2025, 12:16
Reviewer Update
Yeay yeay yeay, I cancelled on the 4th January and I was told that my last payment would be in January month end, of which I did!!! Now what’s this post paid nton nton you’re telling me about???? I did not use your internet after January so what is it that you’re charging me???? Cancel that debit order and stop ****ming people!!! Send people to fetch your ******* router also
AT
Asavela T's update25 Feb 2025, 14:20
Reviewer Update
Ausi, you’re not hearing me. I am saying I cancelled this nonsense January 4th, I paid month end January and the router was scheduled to be picked up first week of February. I did not use the internet whole Feb, what am I being charged for???? Come take your ******* and cancel this nonsense
AT
Asavela T's update25 Feb 2025, 15:44
Reviewer Update
Niyandihlanyela straight, I am not paying that. I confirmed thrice on that call when I cancelled that my last payment would be in January!!!! I said cancel, why are you selectively responding??? I said book someone to come and pick up this *******, ni *********** gqithi